Privacy Policy and Cookies


This Privacy and cookie Policy regulates the processing of users’ personal data (hereinafter ‘User’ or ‘Users’”), collected in the context of the use of the website (hereinafter ‘website’), by NQI São Bento Residences, Lda., legal person number 514 405 198, based at Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto, (hereinafter ‘S.Bento Residences’), as an entity Responsible for Processing.

Respect for privacy of its customers and compliance with legal obligations applicable in this matter is a priority for S.Bento Residences. Thus, S.Bento Residences guarantees Users of this website respect for their privacy by taking the necessary measures to protect their personal data.

The availability of personal data implies the knowledge and acceptance of the conditions available in Terms and Conditions.

The Privacy Policy applies exclusively to the processing of personal data carried out by S.Bento Residences in the context of the purposes set out herein, in which personal information is considered relating to a natural person, of any kind and regardless of their support, which may identify or allow that person to be identified.

The use of this website means your acceptance of this Privacy Policy.


Collection of Personal Data

The user can access, browse and use this website without providing any personal information. However, the use of certain tools of the website, namely the creation of a user account to make a reservation, as well as to subscribe to newsletters, for the purpose of receiving promotional material and news from S.Bento Residences, may imply the provision of personal identification data (name, address, taxpayer, among others), contact (postal address, email), among others necessary for booking purposes by the User.

S.Bento Residences is responsible for the collection and processing of personal data of website Users, in accordance with and for the purposes indicated in applicable data protection legislation.

Such data will be collected, stored and used by S.Bento Residences for the purpose of answering the questions that you ask us, as well as to send over the newsletters you seek.

Therefore, for booking purposes the following personal data may be collected: full name, email, telephone number, address (zip code and country) and tax identification number.


Personal Data Subjects Rights

Under applicable law and as personal data subjects, the User may at any time request the right of access, rectification and deletion of their personal data as may cancel their consent for the collection, processing and use of their personal data for the future, where it has been the lawfulness basis of the processing, upon written request to:

The user’s personal data will be deleted if their consent for its storage is requested, if the personal data information to achieve the intended purpose is no longer necessary or if the storage of personal data is unacceptable due to other legal reasons.

Essential data for invoicing or accounting purposes or that is subject to be stored for legal reasons will not be affected nor may it be deleted.

For the purposes of exercising your rights you may submit them in writing to the following address: Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto.


Personal Data Retention

The data is stored and used for the strictly necessary period for the purposes for which it was collected, unless another retention period take place from the direct application of the law.


Sharing Personal Data

S.Bento Residences may transmit your data to entities subcontracted by you for the purposes referred to above in accordance with the contracts concluded with them.

User data may also be communicated to third parties where transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or another relevant control body, or a court order; or where the communication is carried out to protect Users’ vital interests or any other legitimate purpose provided for by law.


Security measures

S.Bento Residences develops its best efforts to protect Users’ personal data from unauthorized access. To this end, it uses security systems, rules and other procedures in order to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, its release, loss or destruction.

It is, however, the responsibility of Users, to guarantee and ensure that the devices and equipment used to access this website are adequately protected against harmful software, computer viruses and worms.


Use and Privacy of Personal Data

S.Bento Residences guarantees the security, privacy and confidentiality of personal and other data provided by its Users at the time of booking in

When providing their data, express permission is requested of the user to receive information about products and services that may be of interest to them. This authorization allows S.Bento Residences to use their personal data for direct marketing purposes through any communication channel.

S.Bento Residences will not market or share their user database with third parties.


The maintenance of this website is ensured by S.Bento Residences. Despite the ongoing effort made by it to ensure the quality of online content and services, we cannot guarantee that all available information is up-to-date and fault-free at the time of consultation.


Access and changes to the website

S.Bento Residences reserves the right, absolute and not subject to justification, to suspend, alter, add or remove part of the contents of the website at any time and to restrict the use and accessibility thereof.


Links to other websites

S.Bento Residences contains links to other sites of interest or partners and is not responsible for the privacy policy, cookie policy or conditions of use of those same sites.

We recommend that when accessing other sites, please refer to all the information and conditions mentioned above.



Without prejudice to any other administrative or judicial remedy, the User is entitled to lodge a complaint with the National data protection Authority if they believe that the processing of their data by S.Bento Residences violates the legal regime in force.

Cookie policy

The “cookie” is an information file automatically placed on users’ computers or mobile devices when they access certain websites.

The cookie identifies the navigation program on the server, enabling the storage of information on the server, in order to improve Users’ experiences.

The use of “cookies” aims to improve the performance of our Website and maximize your experience when navigating it, namely allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information. This Cookie Policy explains how we do it. In any case, if you have any questions as to the terms of operation of the cookies used by S.Bento Residences, you can contact us through:

On this website, cookies from two groups are used: temporary and permanent. Temporary cookies remain in the cookie file and are automatically deleted from the equipment when the user logs out the browser while permanent cookies are stored at the browser level on the access equipment and allow the user to be identified on the next visit to the site and are stored on the device until the user manually deletes them or until they reach the expiration date.

On this website, cookies from two groups are used: temporary and
permanent. Temporary cookies remain in the cookie file and are automatically
deleted from the equipment when the user logs out the browser while permanent
cookies are stored at the browser level on the access equipment and allow the
user to be identified on the next visit to the site and are stored on the
device until the user manually deletes them or until they reach the expiration

The cookies used on this website are as follows:

  • CART – The association with the user’s shopping cart.
  • CATEGORY_INFO – Stores category information on the page, lets you display pages faster.
  • COMPARE – Stores the products that the user contains in the comparison list.
  • CURRENCY – Preference of the currency used.
  • CUSTOMER – The user identification (ID) on the site.
  • CUSTOMER_AUTH – An indicator for when the user is connected to the site.
  • CUSTOMER_INFO – An encrypted version of the client group that the user belongs to.
  • CUSTOMER_SEGMENT_IDS – Stores the user segment identification (ID).
  • EXTERNAL_NO_CACHE – A flag, which indicates whether the cache is disabled or not.
  • FRONTEND – The user session identification on the server.
  • GUEST-VIEW – Allows (guest) users to edit their orders.
  • LAST_CATEGORY – The last category the user visited.
  • LAST_PRODUCT – The latest products the user consulted.
  • NEWMESSAGE – Indicates when a new message has been received.
  • NO_CACHE – Indicates whether to use the cache is allowed.
  • PERSISTENT_SHOPPING_CART – A link to cart information and display history if the user questions the website.
  • POLL – Identification (ID) of the polls that the user recently participated in.
  • POLLN – Information regarding the polls that the user participated in.
  • RECENTLYCOMPARED – Products that the user recently compared.
  • STF – Information about the products that the user sent to others via email.
  • STORE – The display of the website or language that the user has selected.
  • USER_ALLOWED_SAVE_COOKIE – Indicates whether the user allows the use of cookies.
  • VIEWED_PRODUCT_IDS – Products recently viewed by the user.
  • WISHLIST – An encrypted list of the products that the user has added to the favourites list.
  • WISHLIST_CNT – The number of products in the user’s favourites list.

All browsers allow their user to accept, refuse or delete cookies, in particular by selecting the appropriate settings in their browser.

Please note, however, that disabling cookies may partially or entirely affect your browsing experience on the Website.

You can set cookies in your browser’s “options” or “preferences” menu.

To learn more about cookies, visit, where you can find information on how to manage your settings for the various browser providers.


Questions and suggestions

The User may contact S.Bento Residences on all issues relating to the processing of their data and the exercise of the rights conferred on them by applicable legislation and, in particular, by the current Policy, through the following contacts:

  • Telephone: 227 662 770
  • E-mail:
  • Address: Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto.


Changes to the Privacy policy and Cookie policy

S.Bento Residences reserves the right, at all times, to change these terms of processing personal data. These changes will be properly advertised on the website.

Date of last update: 27/02/2020

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