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This Privacy and cookie Policy regulates the processing of users’ personal data (hereinafter ‘User’ or ‘Users’”), collected in the context of the use of the website www.sbentoresidences.com (hereinafter ‘website’), by NQI São Bento Residences, Lda., legal person number 514 405 198, based at Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto, (hereinafter ‘S.Bento Residences’), as an entity Responsible for Processing.

Respect for privacy of its customers and compliance with legal obligations applicable in this matter is a priority for S.Bento Residences. Thus, S.Bento Residences guarantees Users of this website respect for their privacy by taking the necessary measures to protect their personal data.

The availability of personal data implies the knowledge and acceptance of the conditions available in Terms and Conditions.

The Privacy Policy applies exclusively to the processing of personal data carried out by S.Bento Residences in the context of the purposes set out herein, in which personal information is considered relating to a natural person, of any kind and regardless of their support, which may identify or allow that person to be identified.

The use of this website means your acceptance of this Privacy Policy.

Collection of Personal Data

The user can access, browse and use this website without providing any personal information. However, the use of certain tools of the website, namely the creation of a user account to make a reservation, as well as to subscribe to newsletters, for the purpose of receiving promotional material and news from S.Bento Residences, may imply the provision of personal identification data (name, address, taxpayer, among others), contact (postal address, email), among others necessary for booking purposes by the User.

S.Bento Residences is responsible for the collection and processing of personal data of website Users, in accordance with and for the purposes indicated in applicable data protection legislation.

Such data will be collected, stored and used by S.Bento Residences for the purpose of answering the questions that you ask us, as well as to send over the newsletters you seek.

Therefore, for booking purposes the following personal data may be collected: full name, email, telephone number, address (zip code and country) and tax identification number.

Personal Data Subjects Rights

Under applicable law and as personal data subjects, the User may at any time request the right of access, rectification and deletion of their personal data as may cancel their consent for the collection, processing and use of their personal data for the future, where it has been the lawfulness basis of the processing, upon written request to: info@sbendoresidences.com.

The user’s personal data will be deleted if their consent for its storage is requested, if the personal data information to achieve the intended purpose is no longer necessary or if the storage of personal data is unacceptable due to other legal reasons.

Essential data for invoicing or accounting purposes or that is subject to be stored for legal reasons will not be affected nor may it be deleted.

For the purposes of exercising your rights you may submit them in writing to the following address: Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto.

Personal Data Retention

The data is stored and used for the strictly necessary period for the purposes for which it was collected, unless another retention period take place from the direct application of the law.

Sharing Personal Data

S.Bento Residences may transmit your data to entities subcontracted by you for the purposes referred to above in accordance with the contracts concluded with them.

User data may also be communicated to third parties where transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or another relevant control body, or a court order; or where the communication is carried out to protect Users’ vital interests or any other legitimate purpose provided for by law.

Security measures

S.Bento Residences develops its best efforts to protect Users’ personal data from unauthorized access. To this end, it uses security systems, rules and other procedures in order to ensure the protection of personal data, as well as to prevent unauthorized access to data, improper use, its release, loss or destruction.

It is, however, the responsibility of Users, to guarantee and ensure that the devices and equipment used to access this website are adequately protected against harmful software, computer viruses and worms.

Use and Privacy of Personal Data

S.Bento Residences guarantees the security, privacy and confidentiality of personal and other data provided by its Users at the time of booking in www.sbentoresidences.com.

When providing their data, express permission is requested of the user to receive information about products and services that may be of interest to them. This authorization allows S.Bento Residences to use their personal data for direct marketing purposes through any communication channel.

S.Bento Residences will not market or share their user database with third parties.

Responsibility

The maintenance of this website is ensured by S.Bento Residences. Despite the ongoing effort made by it to ensure the quality of online content and services, we cannot guarantee that all available information is up-to-date and fault-free at the time of consultation.

Access and changes to the website

S.Bento Residences reserves the right, absolute and not subject to justification, to suspend, alter, add or remove part of the contents of the website at any time and to restrict the use and accessibility thereof.

Links to other websites

S.Bento Residences contains links to other sites of interest or partners and is not responsible for the privacy policy, cookie policy or conditions of use of those same sites.

We recommend that when accessing other sites, please refer to all the information and conditions mentioned above.

Complaints

Without prejudice to any other administrative or judicial remedy, the User is entitled to lodge a complaint with the National data protection Authority if they believe that the processing of their data by S.Bento Residences violates the legal regime in force.

Cookie policy

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. The cookie identifies the browser program on the server, enabling the storage of information on the server in order to improve Users’ experiences.

The use of “cookies” serves to improve the service provided, personalize your information and remember your preferences and maximize your experience when browsing this site, namely by allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.

The following types of cookies are used on this site:

Necessary cookies: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
Analytical cookies: These cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Performance cookies: are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Marketing cookies: are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others: Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

These cookies may be:
Temporary cookies: these are those that are stored in the browser of the equipment, such as PCs, Smartphones and Tablets, and are used whenever a new visit is made to one of our sites. Usually, they are used to direct navigation to the user’s interests.
Permanent cookies: remain in the cookie file of the browser until you leave the website. The information obtained by these cookies serves to analyse web traffic patterns, which allow us to identify problems and provide a better browsing experience to the user.

You can set cookies in your browser’s “options” or “preferences” menu. All browsers allow their user to accept, refuse or delete cookies, in particular by selecting the appropriate settings in their browser.

Please note, however, that disabling cookies may partially or entirely affect your browsing experience on the Website.

If you have any doubts relating to S.Bento Residences’ cookies policy, please contact us through: help@sbentoresidences.com.

More information is available here.

Questions and suggestions

The User may contact S.Bento Residences on all issues relating to the processing of their data and the exercise of the rights conferred on them by applicable legislation and, in particular, by the current Policy, through the following contacts:

• Telephone: 227 662 770
• E-mail: info@sbentoresidences.com
• Address: Rua do Campo Alegre, n.º 830, 9.º andar, 4150-171 Porto.

Changes to the Privacy policy and Cookie policy

S.Bento Residences reserves the right, at all times, to change these terms of processing personal data. These changes will be properly advertised on the website.

Date of last update: 27/07/2021